---
title: "Managing Payments in Turis"
url: "https://support.turis.app/en/article/managing-payments-in-turis"
language: "en"
last_updated: "2025-04-01T09:33:02.076Z"
---

# Managing Payments in Turis

In this article, you will get to know more about how you set up and enable card payments in Turis.

Turis supports secure card payments via **Stripe** and **Adyen**, allowing your customers to pay instantly using their preferred payment methods. Both integrations provide encrypted and securely processed transactions.

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## Setting Up Payments in Your Shop

### Stripe Setup

-   Navigate to **⚙️ Settings** in the menu on the left-hand side.
-   Click on **Payments**.
-   In the **Stripe** section, click the blue button **'Connect with Stripe'**.
-   You will be redirected to Stripe's website.

[![](https://turisapp.intercom-attachments.eu/i/o/633066/a638b04dcacf6517ae3288d0/image-png-Feb-02-2021-09-58-12-21-AM.png?expires=1728040500&signature=1d3af1e6a75048fd2bd1ed3e1ca868b82af3df701eb9d0eabf7c9e9ab0c87e3d&req=1tZsxV784DYg2xq48t1irijqdNH1SoqgRe4UR2NfCPC2is8osZwsi3k5cnRf%0APSuqS6khVOWbGg%3D%3D%0A)](https://turisapp.intercom-attachments.eu/i/o/633066/a638b04dcacf6517ae3288d0/image-png-Feb-02-2021-09-58-12-21-AM.png?expires=1728040500&signature=1d3af1e6a75048fd2bd1ed3e1ca868b82af3df701eb9d0eabf7c9e9ab0c87e3d&req=1tZsxV784DYg2xq48t1irijqdNH1SoqgRe4UR2NfCPC2is8osZwsi3k5cnRf%0APSuqS6khVOWbGg%3D%3D%0A)

#### Connecting Your Stripe Account

-   **Existing Stripe Users:** Log in with your Stripe-associated email to link your account.
-   **New Stripe Users:** Enter your email and follow Stripe’s sign-up process to create an account.

Once connected, your Payments overview in Turis will reflect the integration.

[![](https://turisapp.intercom-attachments.eu/i/o/633071/e81f7f36c2bf5a5617f736cd/image-png-Feb-03-2021-02-06-42-60-PM.png?expires=1728040500&signature=294f343de72c713cbaece20f7f6f209919acfae30be4f1f1c904a00f5179e90e&req=1tZsxV%2F74DYg2xq48t1iriS8JG%2Fy9cyyKwAmV3PJliK179vW%2B41m%2B4gLhdpk%0AGulMW0%2FOzP7Wfw%3D%3D%0A)](https://turisapp.intercom-attachments.eu/i/o/633071/e81f7f36c2bf5a5617f736cd/image-png-Feb-03-2021-02-06-42-60-PM.png?expires=1728040500&signature=294f343de72c713cbaece20f7f6f209919acfae30be4f1f1c904a00f5179e90e&req=1tZsxV%2F74DYg2xq48t1iriS8JG%2Fy9cyyKwAmV3PJliK179vW%2B41m%2B4gLhdpk%0AGulMW0%2FOzP7Wfw%3D%3D%0A)

### Adyen Setup

-   Navigate to **⚙️ Settings** in the menu on the left-hand side.
-   Click on **Payments** and select the **Adyen** tab.
-   Fill in the required fields:
    -   **API Key**
    -   **Merchant Accounts** (e.g., EUR and DKK, including Name and Theme ID)
    -   **URL Prefix**
    -   **Default Order Status**
-   Choose payment availability:
    -   **All users**
    -   **Users with 0-day payment terms**
-   (Optional) Enable the test environment for Adyen.
-   Click **Save** to complete the integration.

For detailed setup, visit [Adyen's official documentation](https://docs.adyen.com/online-payments/build-your-integration/).

![](https://cdn-assets.productfruits.com/b98ac992-dc35-4878-ad10-765cd19d6a2e)

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## Payment Settings and Payment Terms

### Payment Term Options

On both Stripe an Adyen set-up you will be asked about which option for payment terms you want to use.

-   **Users with 0-day payment terms**
    -   Only Retailers with **'0 days (Prepayment)'** can pay via card.
    -   At checkout, these Retailers will only see the card payment option.
-   **All users (for users with payment terms beyond 0 days)**
    -   Retailers with a payment term **greater than 0 days** can choose between paying by card immediately or via invoice.
    -   At checkout, these Retailers will see both options.
-   **Authorize-Only Payments (Stripe only)**
    -   If enabled, payments will **not** be captured automatically and must be manually processed via Stripe.
    -   If disabled, Stripe captures payments automatically (default setting in Turis).

* * *

## Viewing Card Payments in Orders

-   Click on **🛒 Orders** in the left-hand menu.
-   Orders paid by card will have a **'Paid'** stamp displayed on the right-hand side.
-   Click on a specific order to access detailed payment information.
-   In the order details, a **'Paid'** stamp will be displayed in the bottom right corner.
-   Below the **GRAND TOTAL**, there will be a direct link to **Payment details**, redirecting you to the Stripe or Adyen dashboard for transaction reviews.

### Customer Payment Experience

-   Customers enter their card details and click **'Pay'**.
-   A **payment confirmation** email is sent.
-   You can customize this email under **Tools > Emails > Email Editor > Payment Receipt for Order (Buyer Facing).**

* * *

## Refunds & Support

### **Stripe Refunds**

-   Process refunds directly from your **Stripe account**.
-   Sign in: [Stripe Login](https://dashboard.stripe.com/login)
-   Refund guide: [Stripe Refunds](https://docs.stripe.com/refunds)
-   Support: [Stripe Help Center](https://support.stripe.com/)

### **Adyen Refunds**

-   Process refunds from your **Adyen account**.
-   Sign in: [Adyen Login](https://authn-live.adyen.com/authn/ui/login?request=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%3D%3D)
-   Refund guide: [Adyen Documentation](https://docs.adyen.com/)
-   Support: [Adyen Help Center](https://www.adyen.com/support)

🔔 **Note:** All transactions processed through Stripe and Adyen are encrypted and securely handled.

By integrating both **Stripe** and **Adyen**, you can provide flexible and secure payment options for your customers, enhancing their overall experience.